Terms of Use

This is an electronic document generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of the Information Technology Act, 2000 and the applicable rules thereunder, including the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and user agreement for access or usage of this website.

By accessing or using this website, you agree to be bound by the terms and conditions set forth in this User Agreement. If you do not agree, please do not use the Website.

2. Definitions

  • “Platform” / “Website” / “We” / “Us” / “Our” refers to the e-commerce website offering women’s ethnic wear and related services.
  • “User” / “You” refers to any person who accesses, browses, registers, or transacts on the Website.
  • “Registered User” refers to a user who has created an account on the Website.

3. Acceptance of Terms

This Agreement becomes effective when you:

  • Register on the Website, or
  • Access, browse, or use any services

By doing so, you confirm that you have read, understood, and agreed to be bound by this Agreement and related policies.

4. Amendments

We reserve the right to modify or update this Agreement at any time. Changes will be effective immediately upon posting. Users are advised to review this page periodically.

5. Eligibility

  • You must be at least 18 years of age to use this Website.
  • Minors may use the Website only under supervision of a parent or legal guardian.
  • Users must be capable of entering legally binding contracts under the Indian Contract Act, 1872.

6. Account Registration & Security

  • You agree to provide accurate and complete information.
  • You are responsible for maintaining confidentiality of your login credentials.
  • You are responsible for all activities under your account.
  • We reserve the right to suspend or terminate accounts for inaccurate or fraudulent information.

7. Use of Website

You agree NOT to:

  • Upload or share unlawful, harmful, abusive, defamatory, or obscene content
  • Violate intellectual property rights
  • Impersonate another person
  • Spread malware, viruses, or harmful code
  • Engage in fraudulent transactions
  • Violate any applicable laws in India

8. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.
  • However, we do not guarantee that all information is error-free.
  • Colors may vary due to screen differences.

9. Pricing & Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices may change without notice.
  • Payment must be made through approved payment methods.
  • Applicable taxes and charges will be added at checkout.

10. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order.
  • Orders may be cancelled due to:
    • Product unavailability
    • Pricing errors
    • Suspected fraud

11. Shipping & Delivery

  • Delivery timelines are estimates and may vary.
  • We are not liable for delays caused by logistics partners or unforeseen circumstances.

12. Returns & Refunds

  • Returns and refunds are subject to our Return Policy.
  • Products must be unused and in original condition.

13. Intellectual Property

  • All content on the Website (text, images, logos, designs) is owned or licensed by us.
  • Unauthorized use is strictly prohibited.

14. Disclaimer of Warranties

The Website and services are provided on an “as is” and “as available” basis without warranties of any kind, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

Your use of the Website is at your own risk.

15. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or goodwill
  • Service interruptions

Our total liability shall not exceed the amount paid by you for the specific transaction.

16. Third-Party Services

We may use third-party service providers for:

  • Payments
  • Logistics
  • Technology services

We are not responsible for their actions, errors, or omissions.

17. Privacy

Your use of the Website is governed by our Privacy Policy. By using the Website, you consent to data collection and use as described therein.

18. Indemnity

You agree to indemnify and hold harmless the Platform and its affiliates from any claims, damages, or losses arising out of:

  • Your breach of this Agreement
  • Your violation of laws
  • Your misuse of the Website

19. Termination

We reserve the right to:

  • Suspend or terminate your account
  • Restrict access

If you violate this Agreement or applicable laws.

20. Governing Law

This Agreement shall be governed by the laws of India.

21. Dispute Resolution & Arbitration

  • Any disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
  • The place of arbitration shall be in India.
  • Proceedings shall be conducted in English.

22. Electronic Communication

By using the Website, you agree to receive communications electronically via email or notifications.

23. Grievance Officer

In accordance with the Information Technology Act, 2000:

  • Users may contact the Grievance Officer for complaints or concerns.
  • Contact details should be provided on the Website.

Complaints will be acknowledged within 36 hours and resolved within 30 days.

24. General Terms

  • This Agreement constitutes the entire agreement between you and the Platform.
  • If any provision is invalid, the remaining provisions remain enforceable.
  • We may assign our rights without prior notice.

25. Promotions & Coupons

  • Coupons and promotional offers are subject to specific terms.
  • Offers:
    • Cannot be exchanged for cash
    • May have expiry dates
    • Can be withdrawn anytime

We reserve the right to cancel orders in case of misuse of offers.

26. Contact Us

For any queries or concerns, please contact us through the Website’s “Contact Us” section.